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Quality Care

Cranbrook Care understands the importance of ageing-in-place and in recognition of this our aged care residences offer the full spectrum of care and services including, Extra Services, Secure Dementia Care, Palliative Care and Respite Care.

Cranbrook Care delivers 24 hour clinical and personal care which is focused on ensuring our residents receive the care that respects resident’s choice and promotes their dignity. Residents’ health, social and support needs are comprehensively identified and assessed on an ongoing basis in partnership with residents and their family members (if the resident chooses) and general practitioners.

In order to provide this level of care, staff respond to an individual resident’s care preferences and goals in a caring and respectful manner. Experienced clinical staff reinforce this care with clinical expertise in medication administration, wound care, pain management, continence management and if needed, palliative care.

Activities such as day trips, the daily exercise program, arts and craft, entertainment and individualised programs provide fun and companionship which is essential for a high quality of life.

Our team of highly skilled and experienced aged care professionals has been carefully selected for being the best in their area of expertise and their ability to provide excellence in care. We take pride in providing superior care and ensuring quality of life for each of our residents.

All staff employed by Cranbrook Care are trained to perform their roles in accordance with the Quality of Care Principles 2014 and the Aged Care Quality Standards.

Cranbrook Care’s residences provide secure dementia specific care areas which are specially designed for people living with dementia. Our experienced care staff are specially trained in dementia care and actively work towards providing person centred care to improve the quality of life for people living with dementia and their families.

Cranbrook Care values every person and is committed to providing inclusive care that supports Australians from all backgrounds and beliefs. We are committed to self-directed care which empowers our residents to influence the design and delivery of the end of life care they receive including palliative care and voluntary assisted dying. Cranbrook Care acknowledges but does not support the NSW Voluntary Assisted Dying (VAD) Act 2022 and is not an accredited provider of such services. However, Cranbrook Care will not hinder access to information about voluntary assisted dying and will not deny access to the process of voluntary assisted dying to any of our residents.