Cranbrook Care aims to be recognised and respected as a premier provider of quality residences, care and lifestyle services.
In meeting our vision, we strive for exceptional wellbeing for our residents, physical and emotional security and excellence in both our built environment and our service.
For Our Residents
We strive to:
- Set new benchmarks in the industry throughout our high quality residences.
- Provide excellence in our care with a focus on continuous improvement.
- Set the highest standards in personalised service and choice.
- Provide safe, effective, competent, compassionate and individualised care.
- Respect the culture, ethnicity, sexuality, spirituality, and integrity of every resident in our care.
- Provide physical, emotional and spiritual support.We strive to:
- For Our Staff
- Create happy places to work.
- Support each other as a team.
- Empower our staff through training and development.
- Encourage career development.
- Continually improve our service.
- Focus on the importance of safety at work.
- Recognise and celebrate the diversity of our staff.
- Encourage community sponsorship and involvement.
- Reward our staff and celebrate achievements.
- Work together to fulfil our vision.
Steve is an Executive Director and founder of Cranbrook Care. He is responsible for financial management, strategic planning and property development. Steve has over 35 years of expertise in business and management, coupled with extensive experience in the building and property development sector. In 2000 Steve brought these skills to the aged care industry, combining state of the art aged care residences with excellence in care. Steve is an Approved Provider under the Aged Care Act (1979).
Campbell Meldrum, Executive Director
Campbell is an Executive Director of Cranbrook Care. His role involves strategic planning at a corporate level and property development of new or existing residences. Campbell is deeply committed to improving quality of care for the elderly and has been instrumental in making Cranbrook Care facilities ‘great places to live and work’. Campbell has over ten years’ experience in the aged care industry and has been a Director of the peak industry body Leading Aged Care Services Australia (LASA), a committee member of the Aged Care Industry Council (NSW and ACT) and a member of the UDIA Seniors Living Committee.
Marc Bauer, Executive Director
Marc is an Executive Director of Cranbrook Care. His role includes financial and strategic planning. Marc has been a Director of Cranbrook Care since 2004. Marc has experience in strategic acquisitions, feasibility assessment and overall project management of property developments. He was a partner for 14 years at Meridian International Capital Limited, a boutique capital asset financing firm. Marc holds a Bachelor of Commerce and a Bachelor of Economics Degree in Actuarial Studies.
Kerry Mann, Chief Executive Officer
Kerry is Chief Executive Officer of Cranbrook Care. Kerry directs all aspects of the business at the corporate level and at the residences. This includes strategic planning, financial management, property development, executive and residence management. Kerry has over 20 years’ experience in the health industry and holds a Masters in Business Administration. Kerry is a Director of the peak industry body Leading Aged Care Services Australia (LASA).
Jenny McGlashan, Financial Controller
Jenny is responsible for overseeing Cranbrook Care’s accounting functions. Key responsibilities include establishing and maintaining Cranbrook Care’s accounting principles, practices, and procedures; evaluating and reporting on the financial activities of the company; and presenting financial performance reports, findings and recommendations to the executive team. Jenny is a senior executive with extensive finance, administration, strategic and management experience in a variety of industries including over 20 years accounting and management experience in the aged care and retirement living industry. Jenny holds a Bachelor of Business Studies (Accounting) and is a Fellow Member of Certified Practising Accountants Australia (FCPA).
Gabrielle Bauer, Operations Manager
Gabrielle is responsible for operations at Cranbrook Care and the residences in the group. Her role is to oversee planning, systems, policies and processes, as well as marketing. Gabrielle’s background is in strategic marketing, product development, project management and investor relations. She has seven years’ experience in the aged care industry and over ten years’ experience in the finance industry. Gabrielle holds a Bachelor of Commerce (Marketing and Finance) and a Masters of Commerce.
Laura Honeysett, Executive Assistant/Office Manager
Laura provides administration support to the Cranbrook Care and residence management teams. She is responsible for the organisation and management of office operations, procedures and resources to ensure organisational effectiveness and efficiency.
Cranbrook Care is proud to have achieved the following awards and industry recognition:
Winner of a Better Practice Award 2014 from the Australian Aged Care Quality Agency for its Lifestyle Program, Music Therapy Program
Winner NSW State Winner and a National Finalist as Facility of the Year at the OSCAR Hospitality Awards 2014 and State Winner and National Finalist in the category Chef/Cook of the Year 2014
Winner NSW Laundry Services Individual of the Year 2013
Winner of a Better Practice Award 2013 from the Aged Care Standards and Accreditation Agency for its Lifestyle Program, Men’s Boardroom Luncheon Series
Winner of the Master Builders Association Excellence Awards for Aged Care Buildings 2012 for Lansdowne Gardens on Wycombe
Finalist at the Aged Care Association Employer of Choice Awards 2011
Winner of the 2011 Property Council of Australia Award for Best Retirement Living Development
Winner of the Aged Care Association Australian Building Awards 2010 for a Renovated Extra Service Facility
Winner Restaurant & Catering Association Catering Award 2011
Winner of the Urban Taskforce Development Excellence Award 2010 for Retirement Living
Winner of Best Implementation of the Year Award for Infrastructure at the Aged Care Industry IT Awards 2010
Winner of the Master Builders Association Excellence Awards 2010 for Aged Care Buildings
Finalist in the Urban Development Institute of Australia Awards for Excellence 2011, Seniors Aged Care Living Category
Finalist in the Urban Development Institute of Australia Awards for Excellence 2010, Seniors Living Category
Finalist in the Australian Property Institute Excellence in Property Awards for the Heritage and Property Development Awards
William Cape Gardens
Finalist in 2010 Property Council of Australia Awards for Best Retirement Living Development
Community Service Awards in 2008