Keeping you informed of how we are dealing with the threat of COVID-19
Residential Aged Care
The situation with the COVID-19 coronavirus pandemic continues to evolve and we continue to reinforce our infection control measures to protect the residents and staff in our care. We continue to be guided by the the Communicable Diseases Network Australia (CDNA) and NSW Health. Cranbrook Care has a COVID-19 Working Group to support our residences in preventing the spread of coronavirus and managing an outbreak if it occurs.
Cranbrook Care’s COVID-19 Working Group took a proactive approach to do our utmost to keep our residents as safe as possible under very difficult circumstances and we continue to work tirelessly with a very committed team.
Visitor Access
In order to ensure the safety and wellbeing of our residents and staff, we need to work together with families and friends to keep our residents and staff safe. Friends and families are able to visit and need to wear a mask and complete a Rapid Antigen Test prior to entering. Please contact the residence for further information if you plan to visit or would like to tour.
Resident Wellbeing
We are focused on our resident’s emotional and mental wellbeing and we have many initiatives in place to ensure this. Our Leisure & Lifestyle program focuses on entertainers and smaller groups where residents can sit a safe distance apart and still have fun and enjoy talking to each other. We have commenced our much loved bus outings in a COVID-safe way. We are also providing free video conferencing for families and friends to communicate with their loved one.
Avoid spreading illnesses
As a reminder, for our visitors we ask that you wash your hands well with liquid soap and water or alcohol-based hand rub before and after visiting and after coughing or sneezing to help reduce the spread of disease. Cover your mouth with a tissue or your elbow (not your bare hand) when coughing or sneezing and dispose of used tissues immediately and wash your hands.
Stay away if you’re unwell
Please do NOT visit if:
- You are a close contact or household contact of a person with confirmed COVID-19
- You have any of the following symptoms; Sore or scratchy throat; Fever, night sweats, chills; Cough; Shortness of breath; Fatigue; Runny nose; Loss of smell or taste; Headache; Diarrhoea; Blocked Nose
- You have tested positive to COVID-19 in the last 7 days
- You are waiting for the results of a COVID-19 test
We are all doing what we can to help our residents stay happy and positive and to as much as possible go about their daily lives like they usually would. We appreciate all the hard work our dedicated teams of staff are doing to keep our residents safe during this difficult time.
Retirement Living
For information on our response to COVID-19 in retirement living please click here.
Home Care
The situation with the COVID-19 coronavirus pandemic is evolving day by day and we continue to reinforce our infection control measures, amongst other steps we have introduced, to protect the clients and staff in our care.
We are all doing what we can to help our clients stay happy and positive and to as much as possible go about their daily lives like they usually would. We appreciate all the hard work our dedicated team of staff are doing to keep our clients safe during this difficult time.
Please call us to discuss your private home care needs. Contact us on 02 9458 9950 or email contact@cranbrookathome.com.au